Refund Policy

Your Satisfaction is Our Priority

At WPDEVS, we are committed to delivering high-quality WordPress web design and development services that meet your expectations. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy below.

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Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

The refund request must be made within 14 days of the initial purchase.
The services provided must not have met the agreed-upon specifications or project milestones.
The issue must be reported in detail, with specific reasons for the refund request.

Non-Refundable Services

Certain services are non-refundable, including:

Custom development work that has been completed and approved by the client.
Monthly maintenance and support services that have already been delivered.
Domain registration, hosting fees, and third-party product purchases.

How to Request a Refund

To request a refund, please follow these steps:

Contact Us: Email our support team at info@wpdevsbd.com with your order details and the reason for your refund request.
Review Process: Our team will review your request and may contact you for additional information or clarification.
Resolution: We will inform you of the approval or rejection of your refund request within 7 business days.

Approved Refunds

If your refund request is approved, we will process the refund to your original method of payment within 14 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Partial Refunds

In some cases, partial refunds may be granted:

If a project is partially completed and the remaining work is not delivered as agreed.
If there are specific deliverables that were not provided according to the initial agreement.

Modifications to the Refund Policy

WPDEVS reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.